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Phones will not trasfer to directors

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ARCOER

Technical User
Jan 21, 2009
75
US
Thanks in advanced. Our receptionist said she is having problems trasfering the phones to the directors extensions. She usually just presses transfer and then the consult button and then transfer again. We are working with Avaya 6424D+ phone on a Avaya Definity G3siv11 switch. Also, non of the front desk has anything on their display unless you pick up the handset. Any ideas?
 
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