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Phones in one room are dying out/losing power?

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Chris Cunningham

IS-IT--Management
Sep 28, 2016
17
US
All users in one room have this issue: Their phone will go down and screen will go completely dark for about 5-10 seconds. During this time, internet access is still working (passthru). Any ideas? I'm going crazy here.
 
What sort of filters in the sys monitor can I apply to view only problems of this matter, maybe I can pull some logging to provide more concrete facts.
 
I'm guessing, but the phones are on the network but lose connection to the phone system.
How are the phones getting power?
Check your network.
 
is the phone losing power, if it is then the PC connection should bounce? is the phone rebooting or is the screen literally just flickering? as joe said, really need mroe info. version IPO, phone type, switch brand would all be helpful
 
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