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PhoneManager not displaying group member statuses

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dlm555

Technical User
Dec 5, 2014
3
US
I have installed PhoneManager in Windows 7 Ultimate (VMWare Fusion Virtual Machine on an iMac). PhoneManager starts as PhoneManager Pro. I am able to double-click group members to call, but their statuses (on the phone, DND, VoiceMail) do not appear. Also, after 5-10 minutes, the 'Pro' designation disappears. I have disabled the Windows Firewall, but still cannot get group member statuses. Where should I begin?
 
Change the iMAC firewall or disable it to test, had the same on a iMAC server.
 
The iMac firewall was already disabled. Any other suggestions?
 
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