Phonemail problem with Siemens / HICOM 300

[oldrolman]

Hi everyone, great forum! Lots of useful info. I've got a question on a 6.3 Phonemail SP system I'm tring to connected to a Siemens Mod 80EX (HICOM 300)via analog lines (MSALI to SLMA) I've connected the SLMA channels to the Phonemail system, I can access phonemail, record greetings, etc...and even forward callers to phonemail but the phonemail system will not answer with the personal greeting, only the guest greeting ("Hello this is the Phonemail system...&quot I've tried several different configurations, with the same result, no presonal greeting. Configtrunk in phonemail is set to H300M. Any ideas? Thanks for your help.



Roland Hall
NARO Telecommunications, Inc.

 

[PERRYPJ]

IN YOUR NODE PARAMETERS YOU WILL FIND 3 NUMBERS, ONE WILL BE FOR FORWARDING (THIS IS WHAT THE EXTENSION FORWARDS TO TO GO INTO PHONEMAIL) THE SECOND IS FOR GUESTS OR JUST LEAVING A MESSAGE FOR SOMEONE WITHOUT RINGING THERE PHONE THE THIRD IS THE DIRECT ACCESS WHICH IS WHAT YOU WOULD DIAL TO ACCESS YOUR MAILBOX.
I'M NOT FAMILAR WITH HICOM, I LEFT ROLM (SIEMENS) BEFORE THEY WERE MARKETED. BUT IN A ROLM SWITCH WHEN YOU LISTED THE PMI OR PHONEMAIL CONFIGURATION THOSE NUMBERS HAD TO BE IN THERE.
HOPE THIS HELPS YOU OUT A LITTLE

OLD ROLMEN WORKING ON NORTELS

 

[PERRYPJ]

FORGOT TO SAY THERE IS A ROLM FORUM ON "

http://WWW.PBXINFO.COM"

THAT I'M ONE OF THE MODERATORS

OLD ROLMEN WORKING ON NORTELS