makemetrend
Technical User
Is it possible to show all the contacts in IP office using Avaya Equinox?
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Phonebook in Avaya Equinox
- Thread starter makemetrend
- Start date
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They are usually available in Equinox.
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
- Thread starter
- #3
makemetrend
Technical User
When I checked the contacts, I saw nothing.
You need connection to port 411
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
- Thread starter
- #6
What do you see in Monitor?
Enable SIP and HTTP filters.
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
Enable SIP and HTTP filters.
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
- Thread starter
- #9
makemetrend
Technical User
All I see is my local contacts which is saved on my cellphone not the Users on IPO.
derfloh said:
IP Office remote service Fixed price SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
Travis Harper
Technical User
Make sure you have the TLS Cert installed. Some folks disable TLS in IP Office to make it easier to deploy voice. However, if you don't the TLS certs installed on the device properly, you can still get voice over non tls 5060, but you won't get presence or contacts.
Travis
Travis
- Thread starter
- #12
makemetrend
Technical User
Hi Travis, yup the protocol that I used in the remote worker was TLS. When using Avaya Equinox for windows contacts were showing. But in the mobile, the contacts were all in my cellphone nothing on the IP Office
Travis Harper
Technical User
Do you have presence indicators on your mobile?
If you don't, then for sure it's a cert issue.
Make sure the certs are on the mobile device and trusted.
If you have to, re-download the certs from platform view.
You don't have to regenerate, just re-download and add to your mobile.
Travis
If you don't, then for sure it's a cert issue.
Make sure the certs are on the mobile device and trusted.
If you have to, re-download the certs from platform view.
You don't have to regenerate, just re-download and add to your mobile.
Travis
- Thread starter
- #14
makemetrend
Technical User
we dont use the presence in remote worker
bahmonkeys
Systems Engineer
Contacts on the Avaya Workplace Application are only personal not system, so you will not have access to the system directory.
You can integrate with Outlook via the plugin and pull all your contacts from that OR copy all the system directory into the personal directory.
You should also have presence setup for Remote Workers, using ports 443/411 for presence.
You can integrate with Outlook via the plugin and pull all your contacts from that OR copy all the system directory into the personal directory.
You should also have presence setup for Remote Workers, using ports 443/411 for presence.
Travis Harper
Technical User
Contacts on IX Workplace do show the system contacts, but only over tls, just like presence.
You need the cert installed on the device IX Workplaces is running on, and then you will get both presence and system contacts.
To show system contacts, click contacts icon, then click the contacts drop down in the upper middle of IX Workplaces, then choose WorkPlace Contacts.
You need the cert installed on the device IX Workplaces is running on, and then you will get both presence and system contacts.
To show system contacts, click contacts icon, then click the contacts drop down in the upper middle of IX Workplaces, then choose WorkPlace Contacts.
bahmonkeys
Systems Engineer
@Travis Harper
Avaya IX Workplace does not support System Contacts only personal contacts as I stated above.
Avaya IX Workplace does not support System Contacts only personal contacts as I stated above.
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