I have an IP265 that I can't get the dialtone sound to play on anymore. All other audio works. Talk path, ringers, phone sounds all work.
Being new to Shoretel I was experimenting with the customization stuff and was trying to get a custom screen to display. I noticed after I tried to do that the dialtone sound stopped working. I saved the custom text file for that phone as a .old and then created a copy which I gave the .txt file name so i could fail back.
When I couldn't get the custom image to display I just deleted my test file and renamed the .old back to .txt
I didn't see anything in the file regarding playing a .WaV for dialtone. Is this a .WAV that is stored in the firmware of the phone possibly.
Being new to Shoretel I was experimenting with the customization stuff and was trying to get a custom screen to display. I noticed after I tried to do that the dialtone sound stopped working. I saved the custom text file for that phone as a .old and then created a copy which I gave the .txt file name so i could fail back.
When I couldn't get the custom image to display I just deleted my test file and renamed the .old back to .txt
I didn't see anything in the file regarding playing a .WaV for dialtone. Is this a .WAV that is stored in the firmware of the phone possibly.