Phone with Voicemail - prompt for menu

[N1T15H]

Hello All,

I have users configured on my call manager 7.1.5.30000-1 with unity for voicemail.

User A has extension 1000 and voicemail configured to kick in after X seconds.


Is it possible, after X seconds, to have a prompt for voicemail and message recording, or press a key, eg, 1, to be transferred to another extension 1001 (not operator number) ?

Your help much appreciated.

Regards
Nitish/.

 

[whykap]

in the users mailbox change option 1 (or whatever option you want it to be) in the caller input option to be a transfer to the DN you want (1001). Then in the users greeting state that option.

 

[N1T15H]

Thanks, I will give it a try and reply back.

Nitish

 

[N1T15H]

Hello
I tried with the User Input option.

It is working great !

many thanks.