Phone View won't display on 2 phones same User 1

[pndscm]

CCM 6.1 Unity 5.0. I have a user with 2 phones, 7970 and a 7941, same extension on both. Phone View works fine on 7970 but when I try to access it from the 7941, the display shows up on the 7970, not where it was accessed. Both phones are set up correctly, as in, if I remove the 7941, the 7970 works fine and if I remove the 7970, the 7941 works fine.

Is there a limit with Phone View so it only works on 1 User and 1 Phone?

 

[pndscm]

Found my answer. Phone View works on multiple phones that have the same DN. I think what I was doing wrong is not waiting long enough. PV can take 15 minutes or more to start working after a change is made depending on what refresh interval is set up in UTIM. I was adding the second phone and immediately trying it.

 

[whykap]

great follow up. Thanks for letting us know how you resolved it. I am sure that i'll run into that issue in the near future and I won't have to troubleshoot it.