PHONE NOT FRWD TO MAILBOX 3

[techmk]

HOPEFULLY SIMPLE !

CAN ANYONE TELL ME THE CLS CODES FOR FOWARDING A UNANSWERED CALL , INTERNAL AND EXTERNAL ?

OUR MAIL BOX NO IS 5000

SO I WANT A OUPLE OF RINGS THEN TO GO TO VMAIL

THANKS IN ADVANCE

 

[coniglio]

it is simple but maybe the easiest thing for you to do is post the set and we can just show you which prompts need to be changed.

 

[techmk]

REQ: PRT
TYPE: 261
TYPE 2616


TN 4 1 2 14
DATE
PAGE
DES

DES IT
TN 004 1 02 14
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 5000
TGAR 5
LDN NO
NCOS 5
RNPG 57
SSU
XLST
SCPW
CLS TLD FBA WTA LPR PUA MTD FND HTA ADD HFA
MWA AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LND CNDA
CFTA SFD MRD DDV CNID
ICDD CDMA MCTD AUTU
GPUA DPUD DNDD CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHA FICD NAID
UDI HBTD AHD DDGA NAMA MIND PRSD NRWD NRCD NROD
EXR0
USRD ULAD OCBD
CPND_LANG ENG
RCO 0
EFD
HUNT 5000
EHT **8
LHK 0
LPK 0
PLEV 02
AST
IAPG 0
ITNA NO
DGRP
DNDR 0
As requested.....

 

[ArchibaldJCox]

Add CLS FNA ( Call Forward No Answer Allowed ) and everything should work.

Right now it should Hunt to voicemail (go to voicemail when the line is busy). After adding CLS FNA it will follow the number specified in the FDN prompt (also voicemail) after four rings.

Arch



------

http://www.infoplusonline.com

 

[coniglio]

since you also have EFD & EHT put 5000 after these two prompts as well. now both internal and external calls will go to voicemail.

 

[techmk]

How about for internal calls ?

 

[coniglio]

your FDN and HUNT are already pointing to voicemail. These prompts are for internal calls. EFD is for external forward no answer and EHT is for external hunt. you're all set once you do the changes i posted last time.

 

[matthew517]

Turn off the FBA to FBD.
(FBD) Call Forward Busy Denied basic-1
FBA Call Forward Busy Allowed
This feature sends DID calls encountering a busy
condition to the attendant. Call Forward Busy should
have Hunting and Call Waiting denied, CLS = HTD and
CWD, since Hunting and Call Waiting take precedence
over FBA.