Phone manager with Windows 7?

[jtudor1]

What needs to be done to allow Phone Manager 4.2.40 to run on Windows 7?

The program starts, but will not find the IP Office, even though I have input the IP address.

Other Avaya software on this PC will find the IP office, but Phone manager will not.

Any other suggestions?

I was looking for a later version, and found references to a version 5, but I can't seem to find anything later than 4.2.40.

 

[amriddle01]

Works fine on 7 both 32 and 64 bit, probably windows or other firewall or some other network/pc issue

 

[tlpeter]

Andy is rigth.
It really sounds like a firewall or AV issue.
What happens if you enter the IPaddress in the field?
Now it is doing a broadcast but sometimes the IPAddress is needed.


BAZINGA!

I'm not insane, my mother had me tested!

 

[CalgaryJeff]

I had the exact same issue, it turned out to be related to a static IP assigned to the PC. I could connect using manager with no issues but Phone Manager would not see the system even with the IP put in manually.

 

[stownsend]

We had a similar issue. We ended up UnInstalling then going through the registry and removing all traces of PMP. Then for the Reinstall we had to be sure to run As Administrator. Even though when you install it asks you if you want to install as Admins, the Guys of the installer install other things that don't get installed as Admin.

We still got some errors, though it worked after the registry cleaning.

 

[montyzummer]

agreed with amriddle`s post try running the batch file for the fire wall i have it running on 7 fine.

Then filter it out in monitor and see what errors you get if any.

APSS (SME)
ACSS (SME)