Phone Manager Stops Logging Calls

[kevost]

We have a user with Phone Manager lite, and it stopped logging the calls for whatever reason. I have not looked in depth at this problem, I was just wondering if there was a quick fix for it or if anyone else has heard of this problem.

Any help is appreciated.
Thanks

 

[IPXTech]

PM Lite stops logging calls after 50 calls have already been logged. I'm not sure if this is the problem, but I've had a few customers complain that "it stopped working" when, in fact, they just needed to clear the log. I wish it would automatically delete the oldest call log entry to make room for the new one, but maybe I'm just asking too much

Might be worth checking out.

 

[tlpeter]

This should be 100 and the oldest should be removed when you reach that 100


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[IPXTech]

Hm. Then maybe it's a version thing. I've had a few customers (I think on 4.1) where PhoneManager Lite would only log up to 50, and then would stop logging calls after that.

I'll have to look into it..

 

[gknight1]

this says it is 100 calls...

http://marketingtools.avaya.com/kno...cts/productdescription/phone_manager_lite.htm

 

[TomMills]

always been 100 hasnt it?