Phone Manager Pro

[Bibbyboy]

I have a lady who has phone manager pro on her computer and I am trying to add a huntgroup speed dial to her speed dial tab, but the "show huntgroup" checkbox is always greyed out, I tried adding her to the huntgroups I want to see if it would then let me select it, but this unfortunately was not the case. Any suggestions?

 

[amriddle01]

That is for the Directory and is for Pro only, is she using Lite?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bibbyboy]

no, pro

 

[amriddle01]

Thought I better check as some people assume adding the licences makes it run in Pro Where exactly does this Group message show? Does you mean speed dial group? As this is greyed out until you create one (group of speed dials not huntgroup)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

You cannot add a group using right click on the speeddial and selct "Add User".

Goto;
Right click in the "speed dials" > New > Speed Dial Group Member > Give it a name and a Numeber.

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It works! Now if only I could remember what I did...
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[amriddle01]

I se what your'e doing wrong. You cant add a group as a speed dial, you can add the users to match the group then put them in a speed dial group. If you click on the "Make Call" button (far left) you will see that that button is not greyed out anymore, but you still can't ad a group as a speeddial

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

Bas worded it much better than me anyway!!

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers