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Phone Manager Pro V2 Display when Agents not Logged on

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IPmonkey

Technical User
Jan 5, 2004
234
GB
I have a site with an IP 406 V2(16) all users are using Phone Manager Pro. The users are set to forced log-on. The speed-dial tab dosn't display the status as busy or not logged-on for the users that are not logged on. If you press F1 and find the user via the directory then BUSY is displayed for the user. I have been advised that the Soft Console displays the correct status. The site is not using V/Mail.
Any Ideas?
 
Yes phone manager will not show the logged off Soft console will.

Phone manager will show DND the ion goes blue.

PS CCC also shows lgged off.



[cheers]
 
Do you not think that phone manager should display the status as logged off?
Ive been told that we need to put a feature request to Avaya.
 
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