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Phone Manager and Soft Console

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robspwing

IS-IT--Management
Oct 29, 2008
232
US
Can someone clarify the difference between Phone Manager and Soft Console?

We have an IPO 500. I can use the Phone Manager but the Soft Console will not load.

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
They are 2 different pieces of software

One is a personal productivity tool for managing phone calls

The other is a full blown operators console.

I'll let you try and work out which is which.

One will not work, because it requires a licence, which I guess you don't have. The other doesn't require a licence to work in the basic (lite) mode



Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
Thanks, the only licenses that we have are


Phone Manager Pro (per seat)---10 of those
and
Phone Manager Pro IP Audio Enabled (users) --- 5 of those

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
That's nice.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
Thanks Matt for the response even though your attempt to being sarcastic sux

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
even though your attempt to being sarcastic sux

Is it possible that you actually meant something like this?

even though your attempt at being sarcastic sucks

Personally, I thought it was an apt response to your statement that you have a number of Phone Manager Pro and Softphone licences. Unless, you were expecting me to confirm that you actually don't have a Softconsole licence, in which case it was inappropriate.



Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
That's nice. Thanks for your responses

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
You can only have 4 SoftConsoles at 1 IP500

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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