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Phone logging out intermittently

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soonerincali

Technical User
Oct 21, 2003
38
US
Hello all,
Have a 4412 ext. 300, the operator, who is logged into two hunt groups. Extension of one of the Hunt Groups is 0. This is used for zero out option in VMail Pro. This extension is a member of Hunt Group 0. Every once in awhile the phone just logs itself out from the hunt groups and the customer administrator has to go in and manually log the phone back in. No short code conflicts are present to allow it to "accidentally" happen. Has anyone heard of this and have any input?

Thanks......
 
Yes there was an issue with phone manager that would cause extension to be disabled from hunt groups but I cannot remember the full details maybe some one else can remember.
 
What version of software ?
any user software like phone manager being used ?

A huntgroup with the extension number 0 isn't a good idea either
 
Software is 2.1.27

Operator is using Softphone
version 2.1.6

 
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