Phone at Residence off of IPO 500

[crownroyalmopar]

Hello,

I have a customer who has an IPO 500V2 running R7. They currently have approx 100 phones running in an IP configuration over a VLAN set up by their IT folks for us. They are interested in having some of their employees telecommute.
I was wondering how you folks have accomplished this. Most of the installs we have done have had the systems configured for digital phones and the systems that we have run in an SCN, we were given all of the pertinent IP info from their IT staff so there has never been an issue.
Is there anything on the Avaya BP Portal or on the knowledge base that outlines the procedure?
What phone/s do you recommend for this type of application. I do remember hearing that one of the IP phones has a VPN router in it, does this make it easier.
Sorry if some of my questions seem a little mundane, but I am an old school phone guy and am familiar more with TDM.
Thank you for your assistance.

 

[jamie77]

there are phones with VPN software, but we always go down the route of hardware VPN for remote phones.

Jamie Green

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[IPGuru]

96XX handsets have VPN firmware.
You need to check that your VPN solution is one that is supported.
It is also possible to use port forwarding & NAT traversal to remotely connect 96XX series phones on release 8.0 onwards but I would only recommend this approach for small numbers.

to Quote Hairless support Monkey you should check the IP Office documents for further information.

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