Have a customer with an 8400 and error code 07,007.40. After powering down and back up, I can't get it to do anything out of the ordinary. They say when it happens they power it down and comes right back to the same error code. Anyone with any ideas on this one?
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PHASER 8400
- Thread starter NCC1701A
- Start date
7,0XX.4x Errors - Process Motor Gearbox Faults
7,007.49: The process motor stalled while tilting the head.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1. Check the printhead wiring for proper
routing.
2. Remove the printhead and inspect the
printhead tilt and drive gears for ink spills.
3. Re-route the wiring.
4. Clean around the gears and printhead.
5. Did this correct the problem?
Complete. Go to Step 2.
2 1. To ensure the gears are correctly aligned,
homed, and free from damage, see "Homing
the Process Gear Drive Train" on page 6-8.
2. Did this correct the problem?
Replace the
process
gearbox.
Complete.
7,007.49: The process motor stalled while tilting the head.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1. Check the printhead wiring for proper
routing.
2. Remove the printhead and inspect the
printhead tilt and drive gears for ink spills.
3. Re-route the wiring.
4. Clean around the gears and printhead.
5. Did this correct the problem?
Complete. Go to Step 2.
2 1. To ensure the gears are correctly aligned,
homed, and free from damage, see "Homing
the Process Gear Drive Train" on page 6-8.
2. Did this correct the problem?
Replace the
process
gearbox.
Complete.
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