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Phaser 8400 - low ink warning - wont print

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nautilus3

Technical User
Mar 7, 2005
2
US
On my Phaser 8400, I have a low ink warning. When I try to print (like from Photoshop), I dont get anything at all. The page feeds through like it tired to print, but its blank. I ran a diag. through the menu system and it was able to print.

Looking in the Ink Loader to see if there is any ink left, I noticed that I still had 4 rows (CMYB) of the original ink (about 1/4 left) as well as a brand new row behind it.
What I would like to know is, how can I use this ink? Seems like a waste to not be able to use it. There is another 4000 pages left in that remaining ink. Each new stick can print about 1,000 pages.. I think Xerox set the tolerance to low. I shouldnt have to have at least $200 worth of ink loaded at all time, just to have printing ability.

Any one have any ideas?

Thanks
 
Call Xerox, your 8400 should still be under the service agreement(1-year).1-800-835-6100 They will tell you where to take it.
 
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