phaser 840 jamming

[jtymabel1]

this printer is driving me nuts...problem is herratic...printer will jam at exit, paper comes out about 1/2 way then it jams and suck the page back in about 1/4 leaving about 1/4 of the page out side. paper has cleared the transfix assy. any ideas.

thanks

 

[ispconsultant]

when my 840 did that, I cleaned the rollers under the top cover with rubbing alcohol, and used higher quality paper.
I havent had that problem since then.
Hope it helps

 

[SolarFlare22]

jtymabel1 (TechnicalUser) Jun 19, 2003
this printer is driving me nuts...problem is herratic...printer will jam at exit, paper comes out about 1/2 way then it jams and suck the page back in about 1/4 leaving about 1/4 of the page out side. paper has cleared the transfix assy. any ideas.

jtymabel1

I had the same problem - It was due to a sticky paper sensor on the upper feed assy. There was sticky residue from the fumes of the solid ink holding the switch up after the paper passed through. - You will have to remove the duplex paper guide to do this. - Clean with the switch assy. with 90% isopropyl alcohol and Q-tip.

Hope this helps

Solarflare

 

[Dany1]

Replace the transfix clutch, location, remove right cover just above the drum fan you find a white plastic rol. This rol is commanded by a latch. This latch assy is called transfix clutch. Greetz Dany