Phaser 8200 check paper path drive fails

[ReinhardHofmann]

Hi,

I have a huge problem with my Phaser 8200 and have checked everything I can think about.
After printing two pages I get a 07,005.47 error. I checked everything I found in the forum. I cleaned the y-axis motor, checked if the pins of the maintenance kit are worn out and I disassembled the DM clutch. Nothing helped. I found out the following things:

- I am able the print two pieces of paper, it doesn't matter if I print single or duplex. I can print 2 pages single and 4 pages duplex.
- It doesn't matter from which paper source I print. The problem is the same if I print from the internal tray, the additional tray of from manual paper feed.
- It doesn't matter if I pause between the pages.
- It doesn't matter where the printing job comes from, PC or internal demo prints.

I did all the checks of the diagnostic mode with the following results:

- sometimes, but very rarely, I get faults during exercising the y-axis motor and the y-axis encoder
- I always get a fault during the paper path drive check. The fault occurs after staging media and transfix

I think the problem must be in the paper path. But where?
Defect sensor? Permanent defect or does the printer check the sensor only every second paper?
I don't think that the y-axis motor or encoder is the problem, because the problem only depends on physical papers and not on pages.

Hopefully that anybody has a idea what the problem is or what additional checks I could do.

Thank you very much for any idea,

Reinhard

 

[marty5261]

You need to replace the DM clutch, p/n 650428801.

 

[ReinhardHofmann]

Thank you marty5261.
But what is the difference between duplex and single sided printing? I am able to print two sheets of paper and it doesn't matter if I print only onto one side or on two sides.

Yesterday I got the same 07,005.47 error during the printer was ready to print. It didn't got a print job, because I removed the network cable.

Thanks,

Reinhard

 

[marty5261]

There is not a coorelation between whether you are printing duplex or simplex, for each side or page the DMC clutch makes a cycle to oil the drum. The error you reported states that there is a problem during the drum maintenance cycle, i.e. the clutch. If you replace the clutch it will resolve your problems.

 

[ReinhardHofmann]

Hi marty5261,

I ordered a clutch today. Hopefully it will arrive tomorrow. I will inform you if the problem is solved.

Thank you,

Reinhard

 

[ReinhardHofmann]

The hint was great. I changed the clutch and the printer is working again.

Thank you,

Reinhard