ChrisServo
Technical User
Hello,
The error 09.005.40 refers to the cyan ink stick being stuck, but we have checked the ink sticks and made sure they are not jammed and that there are no little bits of ink that are not melting in there.
Does anyone know why this messege still appears?
Also the users have been using 3rd party ink sticks, could this be the reason for the error to come back?
Thanks in advance
Chris
The error 09.005.40 refers to the cyan ink stick being stuck, but we have checked the ink sticks and made sure they are not jammed and that there are no little bits of ink that are not melting in there.
Does anyone know why this messege still appears?
Also the users have been using 3rd party ink sticks, could this be the reason for the error to come back?
Thanks in advance
Chris