Phaser 740 - Multi purpose tray does not feed

[al060861]

Hello all,

I have a Phaser 740 and it works pretty good using lower and medium trays, even Automatic Duplex printing works.
If I feed paper to the multi-purpose tray the sensor (black plastic) seems to recognise it. I select the paper type via the front panel. Then I send a print job with "Paper source=MultiPurposeTray". I can see not any attempt to draw in the paper from the MultiPurposeTray. Not any error messages are given. But it is always printed using one of the inner trays.
Can anybody give me advice on how to get the MultiPurposeTray to work?

Thank you in advance

André Lehmann

 

[DizzyDale]

Go to menu
select Printer defaults
select Default tray
select multipurpose
push ok
push back arrow
push back arrow until it says ready/info
This works for me, However I don't have any software, other than the drivers installed, since I don't have the software that originally came with it.

 

[al060861]

Hello DizzyDale,

thank you for your answer. It helped! Now I know the multi-purpose tray is working.
Now I would like to set up the paper source in a way that lower or medium tray is used if multipurpose tray is empty. Do you know how to do this?

Best regards
André

 

[DizzyDale]

I can't get my printer to do that. However, regarding my last reply, you can set the printer tray default to "Auto", and select multi-purpose tray from the Printer properties.

Select Print
Choose your printer
click on properties
select the paper/quality tab
under tray selection choose Muli-purpose tray from the paper source drop down box
Click ok to return to your print dialog box