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Technical User
My Xerox Phaser 7300DX has started printing unfused pages, leaving loose toner on all the rollers. There is no message on the display, so the printer doesn't know that it's not fusing.
This occurs when there is a pause in printing between jobs or between pages of a job, for example when adding paper, changing a consumable, or even when processing a big image for the next page. A pause of a few seconds is enough to allow the fuser to stop. But if there is no pause in printing it fuses perfectly for hundreds of pages.
The problem occurs with two different fuser units, not new but not old either. I have cleaned the fuser/chassis electrical contacts with non-residue cleaner, and this does not help. Any ideas before I spend £300 on a Xerox service engineer?
This occurs when there is a pause in printing between jobs or between pages of a job, for example when adding paper, changing a consumable, or even when processing a big image for the next page. A pause of a few seconds is enough to allow the fuser to stop. But if there is no pause in printing it fuses perfectly for hundreds of pages.
The problem occurs with two different fuser units, not new but not old either. I have cleaned the fuser/chassis electrical contacts with non-residue cleaner, and this does not help. Any ideas before I spend £300 on a Xerox service engineer?