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Phaser 6350 PDF Printing issue

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Jsicola

MIS
Sep 18, 2007
1
US
Basically I have 2 phaser 6350's in my office both have the same issue when printing certain PDF documents.


What happens is that a job will be sent to the printer (15+ page PDFS) at about 15-18 pages the printer stops printing and begins a cleaning cycle. after about a minute it continues printing. But every 15-18 pages it goes through the cleaning cycle. Now on some (Not all) large pdf files what will happen is that when the Job has completed the printer will immediately start the job over again. I have changed almost every setting I can think to change. Any suggestions/ ideas would be greatly appreciated. I have tried recreating the print que, changing the drivers several times as well as printing the documents in question from several user's machines.
 
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