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Phaser 6120 not recognizing new cartridge

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tjw61

tjw61

MIS
Mar 5, 2007
1
US
Hi,

I have a phaser 6120 that won't recognize a new black cartridge. I've tried everything I could find on Xerox's site. It was OK for a few weeks, now its back to asking for a new cartridge again. It is printing fine.

TIA
 
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