We had 2 users in one of our business applications (Maximo) today and the SMS Remote Control icon suddenly showed up in their System Tray. They then right-clicked on the icon to get the status information and it showed the normal session information except that the Close Session button was grayed out and the Being viewed by: field was blank.
All of our workstations are set to require the user to give permission to the person doing the remote control, so it couldn't have been a real remote control session.
Has anyone ever heard of an application triggering a phantom SMS Remote Control session?
Tom Thaden
thadents@usano.ksc.nasa.gov
All of our workstations are set to require the user to give permission to the person doing the remote control, so it couldn't have been a real remote control session.
Has anyone ever heard of an application triggering a phantom SMS Remote Control session?
Tom Thaden
thadents@usano.ksc.nasa.gov