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Phantom on 3300
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- #3
To use as a forwarding point...I remembered though a couple of hours after I posted...build a key on a multiline set and then define it in Users menu. Would you agree?
It seems if I don't do something often or if I don't do it at least once a month...I forget how...
Jim
NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000
It seems if I don't do something often or if I don't do it at least once a month...I forget how...
Jim
NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000
If All I'm doing is forwarding then I might use a hunt group.
It would all depend on where I was forwarding.
You might get better answers if you provided more information.
I use about 10 different methods, I can't be bothered to guess which one might apply to your scenario.
**********************************************
What's most important is that you realise ... There is no spoon.
It would all depend on where I was forwarding.
You might get better answers if you provided more information.
I use about 10 different methods, I can't be bothered to guess which one might apply to your scenario.
**********************************************
What's most important is that you realise ... There is no spoon.
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- #6
kwbMitel...you are right, of course about providing more info (see what I mean about brain-dead)
I am wanting a forwarding point to forward a transfer path from my MLAA to an outside number. I built a Sys Speedcall entry and even though you can dial it and reach the desired number, the MLAA won't accept it and allow you to dial out of the system. So I figured I would build a phantom and forward it, and point the MLAA path to transfer to the internal extension.
Jim
NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000
I am wanting a forwarding point to forward a transfer path from my MLAA to an outside number. I built a Sys Speedcall entry and even though you can dial it and reach the desired number, the MLAA won't accept it and allow you to dial out of the system. So I figured I would build a phantom and forward it, and point the MLAA path to transfer to the internal extension.
Jim
NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000
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- #7
The MLAA can only transfer to mailboxes.
The solution is quite simple
Create a Transfer only mailbox and assign the speeddial number as the extension.
Make sure that the voicemail has the capability totransfer calls externally. (COR, COS; Non-Verified Acct Code, Public to public)
**********************************************
What's most important is that you realise ... There is no spoon.
The solution is quite simple
Create a Transfer only mailbox and assign the speeddial number as the extension.
Make sure that the voicemail has the capability totransfer calls externally. (COR, COS; Non-Verified Acct Code, Public to public)
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #9
Thanks kwbMitel. Yeah I built a top level mailbox 1 as a transfer and set the system speedcall extension as the extension but it failed to work...but I failed to check the COS or the COR (not using account codes...local anyway) of the voicemail...probably the can't-see-the-forest-for-the-trees syndrome again...
I guess I'm still using Nortel terminology, such as path...just got into Mitel in the last couple of years.
Jim
NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000
I guess I'm still using Nortel terminology, such as path...just got into Mitel in the last couple of years.
Jim
NCSS NCTS NCTE
Mitel 3300 MCD, 5000 4.0, 3000
The voicemail MUST use account codes to dial out. This is a security feature that cannot be overridden.
The COS of the VM port must allow Non-Verified account codes. Also the account code length must be equal to the extension length of the ports. The VM must allow Public to Public connections and the Trunk COS must allow Public to Public.
Everything but the account code can be tested simply by programming a phone with the same COS and COR as a VM port and making a test call to the phone and seeing if the call can be transfered to the speedcall.
**********************************************
What's most important is that you realise ... There is no spoon.
The COS of the VM port must allow Non-Verified account codes. Also the account code length must be equal to the extension length of the ports. The VM must allow Public to Public connections and the Trunk COS must allow Public to Public.
Everything but the account code can be tested simply by programming a phone with the same COS and COR as a VM port and making a test call to the phone and seeing if the call can be transfered to the speedcall.
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #11
On second blush, I realise that by dialing via speedcall you are avoiding the requirement for account codes. As long as the speedcall is 7 digits or less.
The voicemail can dial up to 7 digits without requiring account codes.
Typically ARS would require an account code + 7 digits which would exceed the limit.
**********************************************
What's most important is that you realise ... There is no spoon.
The voicemail can dial up to 7 digits without requiring account codes.
Typically ARS would require an account code + 7 digits which would exceed the limit.
**********************************************
What's most important is that you realise ... There is no spoon.
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- #13
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