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phantom new hardware found 1
- Thread starter kporters
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antdickens
Programmer
Is it a USB printer, sometimes you get two devices installed with a usb printer, the printer and then the usb part
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1
- #3
HP Printers are famous for this. This link explains the resolution for all printers, and with HP in particular:
I use an old trick of Kelly Theriot:
1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.
2. When it asks you for the disk, (the next thing that will require a response from you probably), click <ok>. However, do NOT insert the disk into your CD-ROM drive.
3. On the next screen that comes up, there will be a button that is already highlighted telling the wizard where to find the printer driver (which is what it is looking for). This button will be pointing it at "other media, CD-ROM, etc.
The trick is to DESELECT this button. At that point, the button for your C: drive will become active and you can select the C: drive. It will also probably be prompting you with the location for the already installed printer driver that is somewhere on your C: drive. (If not, you need to click browse and locate the driver).
4. After you have deselected the CDROM and selected the C: drive, click <ok> (or <next> or whatever.) The Wizard then makes a second copy of your printer driver (and, by the way, creates a second "installed printer" in your Control Panel/Printers). And then, the wizard finally completes and tells you that you have successfully installed the new hardware.
5. On subsequent startup, the Wizard should then NOT run.
I use an old trick of Kelly Theriot:
1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.
2. When it asks you for the disk, (the next thing that will require a response from you probably), click <ok>. However, do NOT insert the disk into your CD-ROM drive.
3. On the next screen that comes up, there will be a button that is already highlighted telling the wizard where to find the printer driver (which is what it is looking for). This button will be pointing it at "other media, CD-ROM, etc.
The trick is to DESELECT this button. At that point, the button for your C: drive will become active and you can select the C: drive. It will also probably be prompting you with the location for the already installed printer driver that is somewhere on your C: drive. (If not, you need to click browse and locate the driver).
4. After you have deselected the CDROM and selected the C: drive, click <ok> (or <next> or whatever.) The Wizard then makes a second copy of your printer driver (and, by the way, creates a second "installed printer" in your Control Panel/Printers). And then, the wizard finally completes and tells you that you have successfully installed the new hardware.
5. On subsequent startup, the Wizard should then NOT run.
My friend's computer has a similar printer problem, but with the difference that the installation cannot be completed due to an unspecified error.
The printer is an HP930c on parrallel port LPT1 on XP Home
bcastner we have tried your your suggestions, I also deleted the printer, and with difficulty managed to reinstall the Windows drivers. This still did not cure the "found new hardware" problem.
When I tried to add another printer using the latest HP drivers a partial intsallation resulted with all the HP directories being added but failing to add the printer to the Printers list and reporting a failure to do so.
System restore does not clear it either.
Had I got this sort of problem in Win 98, I would have run System File Checker, or done another install over the existing OS.
Some time ago when I tried a repair on XP I ended up with two OSs on top of each other.
What is the best method of repair for XP?
Thanks
Toolman59
The printer is an HP930c on parrallel port LPT1 on XP Home
bcastner we have tried your your suggestions, I also deleted the printer, and with difficulty managed to reinstall the Windows drivers. This still did not cure the "found new hardware" problem.
When I tried to add another printer using the latest HP drivers a partial intsallation resulted with all the HP directories being added but failing to add the printer to the Printers list and reporting a failure to do so.
System restore does not clear it either.
Had I got this sort of problem in Win 98, I would have run System File Checker, or done another install over the existing OS.
Some time ago when I tried a repair on XP I ended up with two OSs on top of each other.
What is the best method of repair for XP?
Thanks
Toolman59
Snakeyeskm
Technical User
sfc /scannow at the command prompt will check the integrity of all system files but I doubt if that is your problem.
Zero Mistakes = Zero Experience
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Zero Mistakes = Zero Experience
And Boy do I have experience !
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