Has anyone ever had this problem? We have an Intuity Map5 8 Port VM System installed in a 8 Networked Definity site. An example of the problem:
A call is left in a subscribers mailbox at 1:00 pm. The subscriber checks their voice mail ever hour. No messages are in the mailbox. The next day the message appears with the time stamp of the previous day and the correct time (1:00 pm) when the message was left. All of the Definity's have the exact same time and date. The Intuity has the same time and date as the PBX's. We can duplicate this problem. Avaya says that there is no problem. As a means of clarification all of the PBX's are Definity Prologix boxes. Our voice channels are via Frame Relay (therefore, I don't get message waiting indication lights at the sites that are not at the main office). Any Ideas?
Thanks for you response!!!
A call is left in a subscribers mailbox at 1:00 pm. The subscriber checks their voice mail ever hour. No messages are in the mailbox. The next day the message appears with the time stamp of the previous day and the correct time (1:00 pm) when the message was left. All of the Definity's have the exact same time and date. The Intuity has the same time and date as the PBX's. We can duplicate this problem. Avaya says that there is no problem. As a means of clarification all of the PBX's are Definity Prologix boxes. Our voice channels are via Frame Relay (therefore, I don't get message waiting indication lights at the sites that are not at the main office). Any Ideas?
Thanks for you response!!!