Personal number interesting question

[Hitechbuzz]

Hi Guys
I have been asked to set up an after hours diversion for our IT section.
The best way seems to be to have several personal profiles on a phone and switch the profile to whoever is on call. ie. profile 1 would have extn # for 2seconds then cellphone 1. profile 2 would have extn #2 seonds then cellphone 2. etc.
However they wish to be able to call in and change the profile remotely any ideas??
Thanks Brian

 

[patcher]

You can change your profile remotely using disa and regional authority code. You can check your ALex and go to Extra Facilities Without Command and check Personal Number. There you will see all procedures how to do it and where you can do it. //patcher

 

[rorni]

An other way to setup the active profile is to use ECA (Ericsson communication Assistant) : it include a Web application able to setup profiles.
ECA is based on DNA and CTI ( requires separate licences).
/rorni

 

[ButtonIt]

ECA is an expensive solution for just one department. Plus you can only access it from the corporate LAN, which means being on site or having a dial-up connection (which is fine, but a bit slow)

Like Patcher, I would suggest DISA as the quickest and most cost effective solution.

 

[Hitechbuzz]

Thanks Guys
Will look at your suggestion Patcher that could be the answer.It is not on our Cororate Lan as our IT people are paranoid about anything that smells of modem and as I can access Dna by modem I have my own Lan & the twain don't meet.Cheers Brian

 

[Kronehead]

Hi Hitechbuzz

I did exactly what you want to try for one of our remote site OOH support. At my site we have Personal Number, they just have a basic MD110. I issued them with a DiD number which I set up 4 different profiles on, each going to a different mobile phone number (didn't bother sending it to an extn first). All they do is dial in every week via DISA and set the profile to the mobile number of whoever is on call. It works a treat. Just make sure when you set up the DISA & AUTH that you don't allow outbound calls.

If you are really lazy (like me!) programme the DISA access number & dial string for changing the profile into your mobile phone then you just hit a button to set the profile.