MitelInMyBlood
Technical User
Here's a weird one. I'm 750 phones deep in a 1500 phone rollout (forklift replacement from an old Mitel system). All initial programming is occurring through the BAT tool, users are unified and using Unity Cnnection. CUCM rls 8-something. Generally speaking a smooth rollout, few complaints.
I have 1 user with a new 7975 who is unable to use his personal fast dials. Whether the FD list is built through CM User or drill-down method on the phone. He can create the fast dial numbers and they show up in the list, but they don't work. He can dial them from within his personal fast dial menu using the "dial" softkey and there they work fine, but from the dial pad they do not work. From the dial pad he presses (for example) "1" followed by the Abbr Dial softkey & the phone responds # not configured.
What'd we miss?
Original MUG/NAMU Charter Member
I have 1 user with a new 7975 who is unable to use his personal fast dials. Whether the FD list is built through CM User or drill-down method on the phone. He can create the fast dial numbers and they show up in the list, but they don't work. He can dial them from within his personal fast dial menu using the "dial" softkey and there they work fine, but from the dial pad they do not work. From the dial pad he presses (for example) "1" followed by the Abbr Dial softkey & the phone responds # not configured.
What'd we miss?
Original MUG/NAMU Charter Member