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Personal Directory - Phone not displaying names

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ellbhoy

Technical User
Oct 1, 2007
26
GB
Hi

I have setup a 2004p2 IP Phone and have entered some names & numbers into my personal directory. However when I receive calls from these numbers, it does not display the names.

I have compared the settings with another 3904 phone which does work, but I can't see any relevant differences.

Can you please check the config below and let me know if I am missing any thing in particular...



NACT
REQ: prt
TYPE: 2004p2
TN 104 0 00 10
DATE
PAGE
DES
MODEL_NAME
EMULATED
KEM_RANGE

DES IP2004
TN 104 0 00 10 VIRTUAL
TYPE 2004P2
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 010
CUR_ZONE 010
ERL 0
ECL 0
FDN 7000
TGAR 0
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU 0010
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHA IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTA SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMA MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHA FICD NAID BUZZ AGRD MOAD
UDI RCC HBTA AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDA
USRA ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD VOLA VOUD CDMR PRED ICRD MCDD T87D KEM2 MSNV FRA PKCH
CPND_LANG ENG
RCO 0
EFD 7000
HUNT 7000
EHT 7000
LHK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 MCR 2277 0
DNRO 0
DNRI 0
CPND
CPND_LANG ROMAN
NAME
XPLN 24
DISPLAY_FMT FIRST,LAST
01
02 SCU 0001
03 MCR 3336 0
DNRO 0
DNRI 0
CPND
CPND_LANG ROMAN
NAME IT Service Desk
XPLN 24
DISPLAY_FMT FIRST,LAST
04 ADL 16
05 ADL 16 0
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16 7000
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 3 OCT 2011
 
You need to look in the Signalling Server programming to add in the IP Address in the Personal Directories section.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
I think I know what you need to do ... change DNDA to DNDD ... DNDA does not work for name display with TDD. This is a battle we already fought here at my job and I was speculative when I was told to make it DNDD to fix the issue. GHTROUT said CNDA or something takes precendence over DNDA or vice versa ... I guess print out that other 3904 that works and see if DNDA is DNDD and that will tell you 100% that you need to change that CLS.
 
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