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Personal Directory not working on I2004 phones after CS1000 6.0 upgrad

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voip64

voip64

Technical User
Feb 12, 2009
78
US
We recently upgraded a CS1000M from 5.5 to 6.0. Personl Directory was working on IP phones prior to upgrade. The server is configured in the IP network/Personal Directory tree of Element manager. When you press the directory button on an IP phone, the display shows No Application Exists. We have rebooted an IP phone but still no luck.
 
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Did you restart the PD appliaction on the SS after configuring ?

Did you enter the correct ELAN IP address of where the PD should be installed ?
 
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Hi,

Did you enable PD in the Node? Starting release 6 you need to enable the PD in the Node AND configure the elan ip of the server.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...
 
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