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Personal (Agent) greetings?

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IamaSherpa

IamaSherpa

Instructor
Dec 24, 2015
523
IT
I have been asked to implement the personal agent greeting before the Agent's answer ("It's answering the agent number xyz..."), I haven't found a way to do that, any idea?
IPOCC 9.1
 
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IPOCC doesn't have that feature, you could play a message before it starts to ring on an agent but not the same thing.

"Trying is the first step to failure..." - Homer
 
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