Hello,
I am new to Crystal but have a programming background, we are running Crystal XI (11.0.0.1883 - I guess this is R1?).
I have created a report which prompts for a static date parameter (although this happens for any type of parameter). I have linked the parameter up using the record select expert. When I refresh the report data, I see the prompt to Enter Values where I should be able to type in or choose the parameter value.
However, although I can type into the box the OK, Cancel and date selection controls do not do anything (i.e. the prompt window remains open). All I can do is close the prompt with the 'X' in the top right of the window, which subsequently means no parameters get passed to my report.
If I change it to use a dynamic parameter, then it pre-populates the drop-down list and I can choose an option, but still the OK and cancel buttons do nothing.
The database I am using is not particularly relevant as I can reproduce this problem with the Xtreme sample database. This problem happens in the Crystal development environment, rather than any kind of published environment.
I have a suspicion that this may be a security issue with whatever controls the prompt window (Java?) as the machine (the only one I can use) is quite heavily locked down.
Any help or pointers would be greatly appreciated. I have written a working report against my real database, but am stuck at what should be one of the easiest stages!
Many thanks,
Robin
I am new to Crystal but have a programming background, we are running Crystal XI (11.0.0.1883 - I guess this is R1?).
I have created a report which prompts for a static date parameter (although this happens for any type of parameter). I have linked the parameter up using the record select expert. When I refresh the report data, I see the prompt to Enter Values where I should be able to type in or choose the parameter value.
However, although I can type into the box the OK, Cancel and date selection controls do not do anything (i.e. the prompt window remains open). All I can do is close the prompt with the 'X' in the top right of the window, which subsequently means no parameters get passed to my report.
If I change it to use a dynamic parameter, then it pre-populates the drop-down list and I can choose an option, but still the OK and cancel buttons do nothing.
The database I am using is not particularly relevant as I can reproduce this problem with the Xtreme sample database. This problem happens in the Crystal development environment, rather than any kind of published environment.
I have a suspicion that this may be a security issue with whatever controls the prompt window (Java?) as the machine (the only one I can use) is quite heavily locked down.
Any help or pointers would be greatly appreciated. I have written a working report against my real database, but am stuck at what should be one of the easiest stages!
Many thanks,
Robin