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Performance issues

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1mack1

1mack1

IS-IT--Management
Mar 7, 2003
7
AE
We are getting strange and apparently intermittent issues with dialing and transfering calls.

There is an inordinate delay between picking up a call and voice connection being established and at times calls that are being transferred are just dropped.

I have monitored the CM for perfromance issues and found there to be none and have monitored network traffic with the same effect.

We run CCM 3.33 and these issues are intermittent does anyone have any ideas?

T
 
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Check your patch levels. Also, try the latest phone loads available from Cisco.com. I believe the latest is 7.2.3. If the server isn't bogged down, it could be software issues. Also, check your QoS settings to be sure they are correct on your LAN.
 
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