I am reporting on the number of problems reported per month. These problems are categorized by priority 1 or 2.
I have a report grouped by priority and have the count of cases solved by priority in the priority time frame.My problem is that I can't get the percent solved to compute correctly. I appreciate your help.
My report looks like this
Total Problems Received = 355
Priority One total Cases= 26
Total cases within time frame = 14
Percentage solved within time frame =??
Priority Two total Cases= 329
Total cases within time frame = 300 Percentage solved within time frame =??
I have a report grouped by priority and have the count of cases solved by priority in the priority time frame.My problem is that I can't get the percent solved to compute correctly. I appreciate your help.
My report looks like this
Total Problems Received = 355
Priority One total Cases= 26
Total cases within time frame = 14
Percentage solved within time frame =??
Priority Two total Cases= 329
Total cases within time frame = 300 Percentage solved within time frame =??