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- Jan 1, 1970
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We have a client that applied the most recent tax update, which took all of their closed transactions with prepayments, and list them in the aged receivables are open transaction with a zero balance. Their normal Aged is 3 pages long, it is now 60 pages. It appears as if the problem happend with prepayments. They always recieve the money before they ship or invoice the product. They have a prepayment of $1500 and later an invoice for $1500. The payment never gets assigned to the invoice. The problem is that this happened in prior years and they cannot go back and fix it. This was not happening prior to the latest tax update that they put on the system. Is there any way to remove these from their aged?
Thanks.
Thanks.