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PeachTree Files in use during ntbackup

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jase024

IS-IT--Management
Feb 4, 2005
3
US
Hi all,

Doing some preliminary research for a new client, and I found in their ntbackup logs that quite a few of their DAT files (for Peachtree) are in use when the backup script runs at midnight. This is a 9-5 company, and the GM claims that nobody is logged in past 5PM. just curious is anyone has seen this with peachtree before (assuming the customer is always right), or if I am just going to have to do some more detailed logging on why ntbackup believes the file is "in use". (most of my experience is in Oracle-based ERP systems, so this is new to me). Maybe there is a way to ensure that everyone logs out of the Peachtree app? are there services associated that could cause this?

Any advice would be appreciated.
(running Windows 2000 server with SP4, and the peachtree files are the only ones in use, according to the backup log)



 
it will tell you if anyone is still on in order to go on with the backup
 
I think what he is pointing out is that those files will be skipped, or not backed up properly, and he would be correct. Jase, what I have seen with any version of Peachtree, is that certain functions create file locks that are not completely released until the user shuts down. So all users have exited from the program, if you view the files in use on the server, its empty, yet it still doesn't back up. I've told all of my clients that use Peachtree that if they want reliable backups, they need to shut down properly at night. This really isn't that uncommon in small business enviornments, or companies that use software designed for small businesses. Best practice for 9 to 5 shops is to shut down at night to get clean backups, even if you use an open file agent.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
 
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