PDM crashes

[jakob314]

I get an error like this when trying to connect via PDM:

pdm.exe - application error
the instruction at "0x0046cf0a" referenced memory at "0x53535363". The memory could not be "read"

The system is as follows:
Windows 2003 Server Enterprise
MS SQL 2000 server SP3
DNA Suite 5.2 SP2

All other DNA applications are working ok.

Any ideas ??

 

[slash50]

Are you running any remote management software on your client? We had problems using PDM and Lan Desk on the same machine...

 

[jakob314]

No remote management that I am aware of. The DNA-suite was installed by our PBX-provider; they were very specific about one thing: do NOT install Server 2003 servicepack 1.
Is it really true that DNA doesn´t support SP1? I would like to be able to apply the same servicepacks to all our domain servers.
Can you tell me if there are any newer servicepacks for DNA-suite than SP2 and if so what they fix ?
Thank you.

 

[Walker1982]

I would apply SQL 2000 service pack 4 and perhaps even consider updating DNA to the latest SP4 and see if the problem persists...

DNA 5.2 base and SP1 used to have a problem running on Windows 2003 server with SP1 but that was fixed in DNA SP2...

Another possible cause might be a Windows hotfix that may have been applied...

Regards