PDF File Flattens When Printing

[mekohler]

Hi, I've been sent a pdf file that's 2.038KB. When I try to print, I get the message that the file is flattening and then it hangs and doesn't print. I tried running the pdf optimizer under advanced options, and when I access the layer viewer, there are no layers. I have also tried reducing the document size. Nothing seems to help.
Thanks,
Michaael Kohler

 

[FredWagner]

A few questions to help us help you....
Can you View the file before you try to print it ?
How were you 'sent' the file - as an email attachment, on a CD or DVD, or on a Thumb Drive ?
What version of Acrobat or Acrobat Reader are you using? What Desktop OS (Xp, Vista, Win7)?
Have you tried saving the file to a local folder, and opening it and printing from there? What kind of printer? is it local to your PC, networked, or local WiFi ?

Fred Wagner

 

[mekohler]

Hi, thanks for the response. It was sent as an emai attachment. I'm using Acrobat 8 professional on XP Professional. I save it to a local folder, open an print it from there. The printer is a Xerox 9203, which is a network printer.
Michael

 

[FredWagner]

When you have the file open in Acrobat 8 Pro, what size is it? Letter or legal, or is it a large format map or engineering drawing? Does your printer normally print this type of document?
is it all one page, or several pages ?

Fred Wagner

 

[mekohler]

It's an engineering drawing, I'm setting the size to 81/2x11. I usally have no problems printing this type of document. It's 3 pages in length, but I tried extracting each page to seperate file.
Michael

 

[FredWagner]

Michael - Check to see if your printer options can be set to print the document as several sheets which can be pasted together after printing - really look through your options.
In my Acrobat 8 Professional, on the Print Menu, the options are in the Page Scaling drop-down - choices that would be useful to you include "Fit to Printable Area", and "Tile Large Pages"
One or the other of these should work.

Fred Wagner