pdf export problem on terminal server

[gquint]

Hi,
I wrote CR Viewer-application in Delphi 6 with VCL 8.5 and I installed it on a W2000 terminal server. For a normal domain user everything works nice except for exporting to pdf-format: I get the export options window (page range options) but after that it just stops, without an error. Logged in as administrator it works allright though, so I guess all my dll's are allright (I put them in the \winnt\system32-dir). I guess it has something to do with the rights on some (temp)directory. Under admin the default export path was ...\administrator\local settings\temp\<variable subdir>, but that is not the directory causing the problem, I checked that.
Has anyone got some idea?
Gerard.

 

[JS74]

Hi,
I got the same problem - sometimes. Some export types are ok, but most don´t show the save dialog.
I tried an export to word and it was ok, but after that I got the updates from Crystal and this type had the same problem like all the others.
So I think it is an problem with an dll, perhaps the Common Dialog.
I can´t test it on our server but if you could try it please tell me!

 

[JS74]

I solved the problem !!!
There are two missing dll´s: exportmodeller.dll and ctrslv.dll. These are not installed on the terminal server and new export-dlls from Crystal need it to run.
So the problem came with the new updates for some dlls.
Check Crystal-Support-Area for more information. But take care of different languages !!!

 

[gquint]

Hi JS74,
The two dll's are registered on the our terminal server, that's OK. After all: everything works nice for the administrator account! So why not for normal users? Do I forget something here? I made it work for administrator and then it turned out that most of hte functionality works OK for normal users, except for exports.
The language on the terminal server differs from the ddl's language so this is something to find out. I'll look at Crystal-Support-Area. Thanks.
Gerard.

 

[JS74]

I think the problem on your terminal server is, that only the administrator has rights to the system32-Folder (or Crystal-Folder). If you distribute the crviewer with your app, the export-dlls are in system32. So everyone must have access to them.