PCAnywhere connectivity problems with windows xp pro LAN PC

[Klegy]

I am unable to connect a remote PCAnywhere client to a host PC running XP Pro behind an ADSL (micronet SP3354) router over a WAN. I have configured the router to allow port forwarding (TCP5631 and UDP5632) to the relevant XP LAN PC hosting PCAnywhere. I have fixed LAN IP addresses (as opposed to using DHCP) of the 192.168._._ form. I have tried putting the PCAnywhere host PC in the DMZ zone. A WAN IP address is automatically assigned every time the ADSL service is started which I use to try and connect from my remote.
I am able to ping the assigned WAN IP address and tracert leads me the destination.
I have been in touch with Symantec and Micronet whose suggestions have not solved the problem.
I have had no problems connecting to other hosts behind (different)routers in other destinations using the same methods.
Any suggestions ?

 

[JustWakinUp]

I'm not a pro and i'm sure this
is a question that has been asked
before but have you looked into
the xp firewall itself and made
sure it is not enabled?

 

[Klegy]

Yes, the XP firewall is disabled (sorry forgot to mention this). No firewall software is running on the XP PC.

 

[Klegy]

The ISP seems to have opened the relevant ports allowing me now to access the router using telnet. However I still can't connect to my PCAnywhere host. Getting closer. Is this an XP configuration problem ?

 

[JustWakinUp]

I'm sorry Klegy PC Anywhere is not something i'm very familiar with.