PCANYWHERE connection problem

[Guest_imported]

Hi everyone.
I have a problem with PCANYWHERE: we have an automation system at work that runs on windows 3.1 platform. I need to have a remote access capability.
I installed a modem and it seems to work fine, and a 16 bit PCanywhere version 2.0 which has been installed. When I try to connect to the automation system from home, I use a Pentium 633 with windows ME on it. I have installed the PCanywhere 2.0 version on my home machine, and it seems to work. The problem I have is that when the modems connects, I get a black screen on the host screen, the remote computer is being recognized and its name displayed, and all I get is ASCII garbage. I have tried increasing # of rings, and decreased communications speed to 9600 baud per symantec's advice, but no luck.

any suggestions would be greatly appreciated.

16er

 

[glenna]

Make sure video is set to Compatibility for the HOST
and REMOTE.

If that fails, get rid of Windows ME. Glenn A
"Do not meddle in the affairs of dragons, for you are tasty and crunchy and good with ketchup."