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PCA

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Davema

Technical User
Nov 17, 2020
1
US
Hello,

We are trying to get PCA to work because we want an extension and a cellphone to ring at the same time. Do you know of any reason why it wouldn’t work. We have configured it according to the instructions that we have but they never ring at the same time. The call rings on the desktop phone then it hands it over to the cellphone. Could you give us some pointers?

Thanks in advance to all!!
 
Can you post a printout of both TN's? Preferably edit the phone numbers before posting.
 
And did you follow the activation steps?
To activate or deactivate PCA, perform the following steps:
1. Press the DN key of any terminal connected to the system on which PCA is
configured.
2. Enter one of the following FFC codes:
a. To activate or change PCA, enter the PCAA FFC.
b. To deactivate PCA, enter the PCAD FFC.
c. To verify the current status of PCA, enter the PCAV FFC.
3. Enter the prime DN of the terminal.
4. Enter the Station Control Password (SCPW) of the PCA to be changed. If no
terminal is configured, the SCPW must be configured on PCA.
5. Enter #, the end-of-dialing digit.
6. Listen for a confirmation tone after entering #. This tone indicates that the password
and extension match and the procedure was successful. If you hear a fast busy
tone, the procedure failed and you must hang up and try again.
The confirmation tone is provided only when FFCT = YES in LD 57.
7. Optionally, to update the HOT P DN and activate PCA, perform steps 1 on
page 340, 2 on page 340 2.a on page 340, 3 on page 340, and 4 on page 340, then
enter a new target DN (HOT P DN) followed by #. Listen for a confirmation tone
Personal Call Assistant
340 Features and Services
 
I'm sure that there was a gate opener in LD 15 for PCA.
Here is what I have found from a customers site under the FTR_DATA section.

FTR_DATA
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT ABDD AHA EBIN BIXA BLA BOHA CHDD CFO CFRA
COP CPA CTA DBD DNCA DNX DSX DRE
DSTD FACA HTU HVA XBL IC1 IDP XLF
IHA XTG FKA LOD LRA MCI MCTD CUI
MWUD NCA PCMD PSD PVCA RECA REA RNA
ROR RTD ROX SBD SDDE SIAD SLD SYA
THPD TTAD VOBA CWRD HLPD HRLD
CXOD BWTD
DGRP 10
IRNG YES
PKND 2
DNDL NO
SPRE 12
PREO 1
BPSS NO
SRCD 1234
EEST NO
EESD NO
TTBL 0
MUS YES
MUSR 50
HCC NO
ALDN
RECD NO
PORT 0
TFDR NO
RPA NO
MCDC NO
NAUT NO
IDEF YES
MTAR NO
LEND NO
MSCD NO
CONF_DSP
CNFFIELD NO
CNF_NAME CONF
INTFIELD NO
INT_NAME I
EXTFIELD NO
EXT_NAME E
BSFE NO
ASPCT 010
DFLT_LANG ENG
STS_MSG
MSG01 Please leave message
MSG02 Back to work
MSG03 In a meeting
MSG04 On a conference call
MSG05 At lunch
MSG06 Busy call
MSG07 Out of the office today
MSG08 On a business trip
MSG09 Project deadline today
MSG10 Will reply after
VO_ALO NO
PCA OFF
TPDN

It needs to be changed to ON

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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