PCA Outdial - Adding pauses to external number...

[mjgolli]

Hello, all!

I have PCA running on both of my Nortel Opt 11c switches, and it works great.

I have a user that will be using PCA and his cell phone is a long-distance call. Our LD provider requires a 5 digit access code for long-distance calling. If we put the number in, sans access code, it does dial and we get the tone from the LD provider. This is for our on-call IT personnel, so anyone can call the "emergency" line...many of those don't have an LD code or even know what that tone is supposed to mean.

Is there a way to insert a pause or two into what it is dialing so I can make it dial thru the access code?

Any other suggestions on making this work with the least amount of effort?

Our outbounds are all PRI.

Thanks!
Mike

Mike G., MCSE MCDBA CCNA

 

[johnpoole]

no, try dialing the acod, then , will give you a two second pause.. program the speed call or adl via the switch to insert the comma

john poole
bellsouth business
columbia,sc