PC Won't Shutdown - Upgrade from Win ME to XP

[Zaboo]

Hi There:

I just upgraded a PC from Windows ME to Windows XP. There were some issues with software - to which I had to upgrade drivers etc... I solved those issues, however now when I shut down the computer, I have to manually turn it off. In ME, the computer would shutdown itself.

I have checked the BIOS settings and the power settings, but don't know where else to look.

The computer is running AMD duron 750 with 128MB ram and a 20GB drive. The memory is being upgraded to 256MB.

Any thoughts?

Zaboo

 

[reghakr]

Zaboo,

Here's a GREAT one from Microsoft:

Windows XP Stops Responding (Hangs) During Windows Shutdown (Q307274)

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The information in this article applies to:


Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

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SYMPTOMS
When you shut down your computer, Microsoft Windows XP may stop responding (hang) while the following message is displayed:

Saving your settings.
When this occurs, you may be able to move the mouse pointer, but when you press CTRL+ALT+DEL, nothing happens. This issue may occur only occasionally.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE : In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

Date Time Version Size File name Platform
-------------------------------------------------------------------
10-Sep-2001 13:06 6.0.2600.0 62,464 Shgina.dll i386
10-Sep-2001 13:06 6.0.2600.0 154,112 Shgina.dll Itanium 64-bit


STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

reghakr