I am researching current technologies to integrate Caller ID information with a database. If anyone could point me towards any king of direction I would appreciate it. Our customer, wants a system that when someone calls, a database(probably something simple like MS Access) is already looking up contact information. I am sure there are solutions out there. Like I said, suggestions are much appreciated. Thanks in advance.
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pc to telephony integration
- Thread starter bzsurf03
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mattKnight
Programmer
bzsurf03
This is a very vague question for a very specific implementation. Perhaps you could post some more information regarding the phone system they are using.
However, if you google for 'activex Caller ID' you will get some results.
Once you have the callerID, it is relatively simple to use it to find a customer... (it is worth remembering that telephone number to customer is not a one to one relationship) Take Care
Matt
If at first you don't succeed, skydiving is not for you.
This is a very vague question for a very specific implementation. Perhaps you could post some more information regarding the phone system they are using.
However, if you google for 'activex Caller ID' you will get some results.
Once you have the callerID, it is relatively simple to use it to find a customer... (it is worth remembering that telephone number to customer is not a one to one relationship) Take Care
Matt
If at first you don't succeed, skydiving is not for you.
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