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pc locks up during view/launch/detach attachments

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N41dgrs

MIS
Apr 30, 2001
2
US
We are currently working in a mixed environment (Notes 4.6 and R5). Randomly on clients pc's (usually Win95) when selecting an attachment option, their pc locks up, no error message. The only answer is to reboot. Usually deleting temp files (both c:\temp and c:\windows\temp) and netscape cache clears up the problem. However, I have some clients where the problem keeps reoccurring. Has anyone seen this?
 
Have you got a virus scanner running?
If Yes configure it to exclude (not to scan) the TEMP directory.

If an encrypted file is detached to the Temp directory, the virus scanner cannot open it & falls over
 
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