PBX to PBX CP messaging "hand off"

[Schmoogle]

Hi group,
I have a little problem with some call FWD actions that I am trying to perform.
Overview:
I have 2 sites that reside on different PBXs and their own CP mail system (V4). The Nortel PBXs (81C & 61C) are linked via T1 which allows 4 digit dialing.

Problem:
When user at site A is away, phone is FWD to site B. If phone is not answered at site B, the CP from site A picks up and says that there is no account for user at site A (which is not true). I have tried various combinations of the following:
Call Fwd Ext = Allow
2nd level call fwd = Allow
Call FWD via 4 digits & 10 digit both tested

Any help appreciated!
Dan.

 

[bigindian65]

when it comes back to site A to hit VM, what is it coming back with?

Mato' Was'aka

 

[phonz1]

is this going thru a telco? Where you call one number, it fowards to another and picks up the CLID? If so, call the Telco and have them say No to the SIG DATA prompt

 

[johnpoole]

you need to network your 2 cp's.. once you do that, all will be fixed.. unless you network the two, you would need a mb in each for every station.. i wouldn't want to try to explain that to an enduser..

john poole
bellsouth business
columbia,sc

 

[nanningmiss]

In my system, it goes to Site B's CP, rather than Site A's.